Shipping

Singapore Local Order
  • Order will be shipped out on next working day (Mon to Fri) after payment is received.
  • SingPost Normal Mail
    • Item is not traceable with this option. There is possible risk of losing item. We are not responsible for item lost with this option.
    • Usually take 3 to 5 working days to deliver, but sometimes longer which is beyond our control. 1-2 weeks delivery is not rare with SingPost normal mail.
    • We will take picture of every normal mail we send out and keep for 2 months. Please write to us if you require a a soft copy.
    • Free for purchases above $35.
    • Courier Delivery 2 to 3 working days
      • Delivery in 2 to 3 working days, door to door and require sign-off by someone 
      • Tracking number is provided therefore traceable
      • Safe and faster
      • Fixed cost of delivery, not dependent on weight of the items ordered
      • Cost is $3 for purchases below $35
      • Cost is $1.9 for purchases above $35
      • Courier Next Day Delivery
        • Available for delivery for Monday to Saturday only, excluding Sunday and Public Holidays
        • Cut off period is 1pm.
        • Order to be paid and received by 1pm on Day 1
          • Order is dispatched by Day 1
          • Order is received by Day 2
        • Order receive after 1pm on Day 1, will receive by Day 3
        • You can let us know the slot you preferred to receive. However this is not always guarantee as this depend on the delivery service:
          • 10 AM – 6 PM 
          • 6 PM – 10 PM
        • Cost is at $4.9 for purchases below $35
        • Cost is at $3.9 for purchases below $60 and above $35
        • Free shipping for purchases above $60
        • Tracking number is provided therefore traceable
        • Safe and faster
        • You can leave us a note or remark with your order. Alternatively, please write to us at mamagoose.sg@gmail.com for us to arrange the delivery with your order number and preferred time slot. 
        • Self collection service
          • We do not have self collection service

        Due to COVID19, there are less cargo flights available, the following services are not available:

        International Order

        • Order will be shipped out on next working day after payment is received.
        • Will be sent through by SingPost/Qxpress with tracking number depending on weight of total order
        • We will take picture of every international order we send out and keep for 2 months. Please write to us if you require a a soft copy.
        • Delivery will take approximately 7-14 working days - depending on destination
        • Do contact your local postal service with the tracking no. provided for your parcel updates once it has reached your country.
        • No exchange and refund due to distance. Please check your order carefully or write to us if you have question about the product
        For the following countries:
        • Malaysia Qxpress Overseas Standard Delivery, starts at $3.9
        • Indonesia Qxpress Overseas Standard Delivery starts at $6.5
        • United States Qxpress Overseas Standard Delivery starts at $9.2